Privacy Policy

1. Who We Are

MentionMe is a product by NGO Gabriel. We act as data controller for the information you provide directly to us through the Service.

2. What We Collect

• Profile details you supply: name, alternative names, role, organisation, keywords, regions of interest.
• Account information: email address, billing contact, plan selected.
• Usage data: dashboard interactions, alert open rates, technical logs.
• Communications with our sales and support teams.

3. How We Use Your Information

• To operate the monitoring profile you requested.
• To deliver alerts, reports and account communications.
• To improve relevance filtering and product quality.
• To meet legal, billing and security obligations.

4. Sources We Monitor

MentionMe scans publicly available content across the internet, including news websites, blogs, online publications, public reports, podcasts where transcripts are available, and major social media platforms. We do not access private accounts, private messages, or content behind authentication walls.

5. Sharing

We do not sell your personal data. We share information only with vetted infrastructure providers under contract, or where required by law.

6. Retention

Profile and mention data are retained for the duration of your subscription plus a short grace period for restoration. You may request deletion at any time.

7. Your Rights

Subject to your local law, you may access, correct, export or delete your personal data, and object to certain processing. Contact privacy@ngogabriel.com to exercise any of these rights.

8. Security

We apply industry-standard safeguards including encryption in transit, role-based access controls and audit logging. No system is perfectly secure, but we work hard to keep yours protected.

9. Contact

For any privacy enquiry, write to privacy@ngogabriel.com.