Support Centre
We're here to help.
Whether you need onboarding help, have a billing question, or want to refine your monitoring profile, our team is one message away.
Sales enquiries
Considering a plan or need a custom setup? Our team will help you choose.
Read the guides
Learn how MentionMe filters mentions, builds your profile and sends alerts.
How it worksAccount & billing
For changes to your plan, invoices, refunds or seat management, email billing@ngogabriel.com with your account email and we'll take it from there.
Response times
- General: within 1 business day
- Billing: within 1 business day
- Urgent: same day where possible